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sstarr01

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sstarr01 last won the day on April 17 2018

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About sstarr01

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  1. Hi Everyone, I am setting up a new instance of X2CRM and setting up the users. I define a new user, add their inbox (external email provider), add all the SMTP/IMAP details, choose validate and get SUCCESS message, then save the configuration. Then when I select "email" from the top menu I get an error message: "Failed to open IMAP connection. Please check your email configuration and ensure that your email credentials are valid. The error given was:"(Screenshot attached) Two questions: 1/ How do I solve / debug this? 2/ I cant find a way to go back and edit the email credentials (or de
  2. Hi Everyone, I have solved the issue, so sharing the solution...... I had to modify the php.ini file for the WHM server that the cPanel host sits on. In the php.ini file I had, at line 305, the following: disable_functions = "show_source, system, shell_exec, passthru, phpinfo, popen, proc_open, ini_set" I removed the "ini_set" from the disable functions line: disable_functions = "show_source, system, shell_exec, passthru, phpinfo, popen, proc_open" Now both the failing installation show the login screen. Thanks,Steve.
  3. Hi Alt_F4, Thanks for the input, I have added the contents of my php.ini file below. I changed the max_input_vars to 5,000 bu the same issue exists. When I open the web page, the browser waits (spinning loading icon) for about 5 seconds then displays the HTTP 500 error php.ini contentsdisplay_errors = Onmax_execution_time = 3000max_input_time = 6000max_input_vars = 5000memory_limit = 2048Mpost_max_size = 1024Msession.gc_maxlifetime = 1440session.save_path = "/var/cpanel/php/sessions/ea-php70"upload_max_filesize = 1024Mzlib.output_compression = Off
  4. Hi Everyone, Can you let me know what PHP modules are required to install/run X2CRM? and what php.ini settings are required? Installation reports no errors (I am using the Softaculous script) - When Try to access the home page, post installation, i get a HTTP 500 Error. I have tried this on two separate hosting accounts (on the same WHM server) and both fail..... I have also tried the installation on a third hosting account on a different WHM server and that works fine.... The only thing I can think of is that the two platforms may have different PHP Modules enabled and different php.ini
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