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eugeneb

Member Since 21 Aug 2014
Offline Last Active Apr 11 2019 11:26 PM
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Topics I've Started

Known Niggles with Ver 7.1

11 April 2019 - 11:04 PM

Hi guys,

 

I have been updating my little bugs and niggles list for the recent version. Maybe someone else also have these with either a solution or not?

 

  1. NIGGLES
    1. Login Screen
      1. the Login Button doesn't have or get focus when login is this for using Enter button on keyboard. Thus after typing details you have to mouse over and click SIGN IN
  2. BUGS
    1. Login action
      1. On log in of all our systems sometimes, after login occured and you are directed to your default dashboard page we get this error: 
        1. ‚ÄčError Code: 500 Error Message: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'tc0fbig8b9tmpeehf0u9l860l2' for key 'PRIMARY'
    2. Lists
      1. Static list cant add contact in anyway. Can only use Dynamic lists. When selecting contact/s and tryaing to Add to List it just hangs and timing circles just spins
    3. Docs
      1. Folder. Moving an email template/s to another folder where there is more than one page of folder available, you can't select another page to choose your folder. Gives following error Error 404: Unable to resolve the request "docs/getFolderSelector/id".

 


What actually happens with a Duplicate Merge?

11 March 2019 - 08:56 AM

Hi guys,

 

I want to do a mass duplicate merge using just the email field and then updating from the last updated record from the dupes. This functionality is currently done on a single one by one action via the UI. The Mass Dupe feature also wont work as this compares more than just the email. (Unless I can disable the name also comparison and run the mass dupe)

 

I am happy to do this in MySQL on the DB but I am not sure what happens in the background of a dupe check and if i can do this in-mass in the database directly.

 

Has anyone tried this successfully?

 

I have thousand of potential dupes based on email comparison.

 

Thanks


UI Bug in Admin Module

18 February 2019 - 01:56 AM

Hi guys,

 

I have really weird UI bug which I can't seem to isolate or fix via CSS. I am hosting many X2 instances on my server and this is isolated to literally one instance. Although all of them are the same running on the same setup.

 

The bug in this one instance is of a CSS and margin/padding nature. All over the UI there are slight misalignments, padding and margin issues. Very obvious as example is in my Admin module if I basically select any option, the alignment of the forms and padding is out. As example (attached) the result is that the content in the forms loaded is not all visible.

 

I have tried fixing this with CSS etc but I can't isolate the issue. Does anyone have an idea or even the same bug?

 

Any advice will be appreciated.

 

Thanks


Workflow Process Stop features

12 November 2018 - 01:59 AM

Using Workflow and Complete Process doesn't have the option to select the workflow and process in question.

 

There is only a notes block.


CSFR Token Error raising its head again

07 November 2018 - 04:28 AM

Hi guys,

 

this is an inconsistent error we have been getting on using forms for the last two years. One of my clients at least informed me of this bug with a screenshot. 

 

When loading a form X2 give this CSFR token error. Any idea how to solve this.

 

Problem is mainly if you use forms and new clients find this error, we wont even know as they will simply not use the form. The fix seems simple enough by refreshing the screen, but you cant inform a new prospect of this.

 

Please help.