Jump to content


Member Since 21 Aug 2014
Offline Last Active Today, 07:57 AM

Topics I've Started

Help with Database Recovery download link after upgrading

22 February 2020 - 07:46 AM

Hi guys, 


when you are busy with upgrading, you can run a DB backup through the front-end before you upgrade. This creates a link to 'Download the backup' before you upgrade to your local machine from where it resides in the /backup folder on the server.


After upgrading, when you check X2 Upgrade, it says you are on the latest version and Go back.


MY PROBLEM: Is there anyway to access that 'DB Backup' from when you backed up during upgrade, after upgrading, BUT through the front-end and not FTP to the backup folder.


I have that scenario of having upgraded a client where I don't have FTP access. The upgrade was successful but I need that downloaded DB file now after upgrading.

Successful upgrading from 7.1 to 8.0

19 February 2020 - 09:59 AM

Hi X2'ers,


I have started upgrading my 45 odd X2CRM clients throughout South Africa. Still have to do about 10 but so far not one problem. Wow, well done. 


I have been playing with v8.0 on our own primary system since its release and haven't found issues. But still playing, holding thumbs as some of my customisations with client systems is quite intense. 


Still a super happy X2CRM user and advocate!

Grid View Column Dropdown list not displaying all fields

07 February 2020 - 04:11 AM

Hi guys,


on some of my instances I am running, in Grid-view for a module, selecting Column filter to display additional column in the grid, doesn't show all available columns field that are in the record available. These include the ID and Last Updated fields that are default on all records but not in the dropdown list as a column to display in Gridview.


The fields do exist in the DB itself and I can see the Last Updated field in the forms view. But not available on the Column filter Drop down.


Any suggestions?





Constant Error 500

09 May 2019 - 11:47 PM

Hi guys,


I am constantly getting this error when loggin in:


Error Code: 500
Error Message: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'elm9195d06e0vuqsliq8trpbs7' for key 'PRIMARY'
Stack Trace: [click to toggle display]
X2Engine Version: 7.1
PHP Version: 5.6.25


Anyone else have it. or maybe a existing solution. I searched but couldn't find anything.

Known Niggles with Ver 7.1

11 April 2019 - 11:04 PM

Hi guys,


I have been updating my little bugs and niggles list for the recent version. Maybe someone else also have these with either a solution or not?


    1. Login Screen
      1. the Login Button doesn't have or get focus when login is this for using Enter button on keyboard. Thus after typing details you have to mouse over and click SIGN IN
  2. BUGS
    1. Login action
      1. On log in of all our systems sometimes, after login occured and you are directed to your default dashboard page we get this error: 
        1. ‚ÄčError Code: 500 Error Message: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'tc0fbig8b9tmpeehf0u9l860l2' for key 'PRIMARY'
    2. Lists
      1. Static list cant add contact in anyway. Can only use Dynamic lists. When selecting contact/s and tryaing to Add to List it just hangs and timing circles just spins
    3. Docs
      1. Folder. Moving an email template/s to another folder where there is more than one page of folder available, you can't select another page to choose your folder. Gives following error Error 404: Unable to resolve the request "docs/getFolderSelector/id".