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X2Jake

Member Since 22 Sep 2011
Offline Last Active Oct 14 2016 10:11 AM
*****

Posts I've Made

In Topic: ERR_EMPTY_RESPONSE to contact page

27 June 2016 - 03:17 PM

Hello,

 

The biggest thing here to me that looks concerning is the 2nd line of the log file--the part where the first connection to the DB is being denied for not using a password. This also might be related to either the MySQL max packet size or max connections configuration parameter--I would recommend investigating both.

 

Best,

Jake


In Topic: How to view relationships.

27 June 2016 - 03:13 PM

Hello,

 

There's not currently a good way to do this--but it's a decent idea. I'll make a note about relationship type reports and see when we might be able to fit it on our development schedule. 

 

Best,

Jake


In Topic: [Solved] Issue With Dates on New Records

27 June 2016 - 03:02 PM

Hello,

 

Have you checked the user timezone settings as well as the server date and time? X2CRM uses UNIX timestamps for dates and adjusts them to the timezone settings of users or, if they have not set one, to the server's timezone.

 

Jake


In Topic: [Solved] 6.0.1 Google and Twitter integration

22 June 2016 - 12:35 PM

Hello,

 

The page says "saved at [time]" because the fields are encrypted and as such not shown to you once entered. If everything went correctly you should see "Protected field value" in those fields. The error message you're reporting sounds like it has to do with the authorized JavaScript origin configuration section of your Google API client. Could you double check that that value is set correctly?

 

Jake


In Topic: Reporting field values

22 June 2016 - 12:27 PM

Hi Eugene,

 

Unfortunately that's not possible right now--but I agree that it would be a great feature to add. I'll make a note of it and see if I can fit it into the release after 6.0.2.

 

Jake