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TechBySteve

Member Since 15 Jan 2020
Offline Last Active Feb 12 2020 02:46 PM
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Posts I've Made

In Topic: On 7.1, need to be able to include multiple modules of fields in email template

27 January 2020 - 11:55 AM

Hello Clifton,

 

 

THAT WORKED!! Thank you.


In Topic: On 7.1, need to be able to include multiple modules of fields in email template

24 January 2020 - 09:08 AM

Hello Clifton,

 

 

I apologize if I'm being repetitive but I am still confused.

 

We want a field in the module, routers, (router name) to be included when we do an email template on the module, connectivity.  

 

Every single once of our services have a unique identifier, a service id, that includes every router and connectivity and firewall, etc

 

In connectivity, we have fields such as Speed, carrier, contract length, etc, and we have Primary router and secondary router fields. Primary and secondary router fields have a service id manually entered that is a hyperlink to the appropriate service in the router module.  This part works perfectly. I am not trying to change this function and want it to stay this way

 

I think our only option is to pull the router name into connectivity based on the service ID that is manually entered.  If there is already a field in connectivity that is a UID for a router and links straight to the router we want the device name for this router to show in connectivity.  Can you assist with this? I do apologize as i realized i have changed my tune a bit


In Topic: On 7.1, need to be able to include multiple modules of fields in email template

17 January 2020 - 01:15 PM

Hello X2Clifton,

 

For #1,

Cant i just make the field non editable? therefore solving this issue

 

For #2

Is there automation that can be done whether nightly or ... to correct this? 


In Topic: On 7.1, need to be able to include multiple modules of fields in email template

17 January 2020 - 09:13 AM

Hello X2Clifton,

 

Let me try that most likely next week some time, its been a crazy few days in the office and i dont think ill have time.

 

 

Thank you for the quick answer, I am REALLY looking forward to trying this out.  Just curious are there any downsides to using linked fields like this?


In Topic: On 7.1, need to be able to include multiple modules of fields in email template

15 January 2020 - 05:23 PM

Also my first attempt at a linked field i created a field in connectivity with field name: c_Device_Name.Routerfirewall and it didnt display anything, i want to remove the field in connectivity but X2 says all field data will be deleted, does that mean therefore the field data in c_Device_Name.Routerfirewall?