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Member Since 25 May 2018
Offline Last Active Jan 10 2019 10:43 AM

Posts I've Made

In Topic: Issue after updating to 7.1

10 January 2019 - 10:43 AM

Hello JacobD,


You may need to re-generate your encryption.iv and encryption.key files in protected/config. You can do this by deleting these files (the app should then re-create them or you can manually create them by running protected/yiic cryptsetup).


This worked. Thank you!

In Topic: cpanel Installation fails with 1005 error.

29 November 2018 - 11:52 AM

I believe I had this error with cPanel before. If I am remembering correctly it was avoided by changing my PHP version before installing. After the installation I changed it back though without issues.

In Topic: Known Issues with ver 7 upgrade

19 October 2018 - 11:53 AM


5.e) Opportunity Lists - Creating dynamic list criteria comes from field in Opportunities module. However, grid view of the list shows fields from Contacts module, not Oppertunties module. This Gridview cant really be used with your fields from Opps.



+1 On this. I was about to post the same issue.

In Topic: Failed to authenticate! Please check your credentials.

12 June 2018 - 10:20 AM

We have managed to resolve this after quite some digging.


It turns out that the issue stemed from a security issue with CPANEL, in a specific version that they hosting company had installed.  Once the hosting company upgraded the version of CPANEL the issue went away.

Do you know what version of cpanel was causing the issue and what version you have now? I am having the exact same issue as you described also hosting using cpanel.

In Topic: Failed to Open IMAP Configuration

30 May 2018 - 07:17 AM

Not to hijack this thread but when I said that the problem was still persisting it is because I believed that it was a bug in the X2crm software. I am not associated with the OP or wcc-tech.com but I am also having the problem on my domain when I had correctly configured ssl. Also, with ssl verification check disabled I am still receiving the same error which leads me to believe that there is some kind of bug. Is there anything more I should try to narrow down the source of the problem or am I just going to have to wait for a patch to fix this issue?