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BeetgeMedia

Member Since 21 Feb 2018
Offline Last Active Today, 06:04 AM
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Topics I've Started

Error 500 when opening reports

Today, 06:05 AM

Hi

 

Two issues -

 

1) I have multiple users in the system, we get an Error 500 only with one of them when we open reports and then Grid Builder, Rows & Columns or any of the saved reports, all the other reports work correctly.

 

The Error 500 message reads -

 

Error Code: 500
Error Message: Function mcrypt_decrypt() is deprecated
Stack Trace: [click to toggle display]
X2Engine Version: 6.9.3
PHP Version: 7.1.17

 

2) I thought it might be access rights and changed the user to be an admin and tested the same outcome; I changed the user back to a manager role but she stays admin; X2 also does not save the Timeout settings for the role.

 

How do I fix this?


Active Sessions

16 May 2018 - 07:02 AM

Can somebody please explain to me what the differences are between the three Session Statuses -

Invisible

Active

Inactive

 

Because the system does not save the timeout minute setting in roles, how do I get the user sessions to end? I can toggle between the statuses but what happens?

 

Kind regards

 

Charl