Jump to content


Member Since 21 Feb 2018
Offline Last Active Jan 11 2019 12:18 AM

Topics I've Started

"TO" field in templates and workflow not working

18 November 2018 - 03:07 AM

Hi support


1) When I use an attribute in the TO field on an email template it does not use the database value, the system disregards whatever database field attribute I use (eg. {c_Contact_Email}, {email} etc.) it sends the email to the contact's default email address.


2) I cannot enter a database attribute in the TO field in the workflow action "email", I get an error saying "Email: Invalid email address list:{c_Contact_Email}". I can only save the workflow if I enter an actual email address "abc@abc.com" in the TO field.


Thank you

Send email to alternative email address

16 November 2018 - 03:33 AM

I created an alternative email address field on the contact module, it's available on the contact form; each contact thus has a default/system email address and a second alternative email address.


I want to use the alternative email address in the email "TO" field; some marketing/campaign emails need to be sent to only the alternative email address and not the default/system email address.


I created an email template and inserted the {c_Contact_Email} attribute in the "To" field, X2, however, keeps on sending the emails to the default/system email address, and does not use the alternative email address in the To field.


How can I fix this or is does anybody know of a workaround?


Thank you 

Assign modules and reports to specific users

05 November 2018 - 04:57 AM



New feature request -


1) Assign modules to users - we don't want all users to see the available modules in the top menu bar. I currently set the rights as a workaround so the users cannot use some modules even though they are shown in the menu; it would be great if we could assign specific modules to users and only those assigned modules are then displayed to the user.


2) Assign reports to users, like with lists (private or public) - currently, all users can see all reports which is very confusing; espcially if I create a repport for a specific user, other users can also view the report even though it has nothing to do with them.


Thank you



Styling of quote template

01 June 2018 - 01:11 AM

1) I used HTML to improve the styling of my quotes; the HTML styling, however, has no effect on the Line Item block/table which contains the Product, Unit Price, Quantity, Adjustment, Comment, Price and Total Fields, does anybody know where this styling comes from and where I can change it? I made some changes to the CSS files I found in the folders but it made no difference to my table's styling.


2) Can I edit the layout of the Line Item table as I don't want the Comment column and need to show VAT as a calculation on the table; is there anybody who can assist with this?

Error 500 when opening reports

25 May 2018 - 06:05 AM



Two issues -


1) I have multiple users in the system, we get an Error 500 only with one of them when we open reports and then Grid Builder, Rows & Columns or any of the saved reports, all the other reports work correctly.


The Error 500 message reads -


Error Code: 500
Error Message: Function mcrypt_decrypt() is deprecated
Stack Trace: [click to toggle display]
X2Engine Version: 6.9.3
PHP Version: 7.1.17


2) I thought it might be access rights and changed the user to be an admin and tested the same outcome; I changed the user back to a manager role but she stays admin; X2 also does not save the Timeout settings for the role.


How do I fix this?