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EricCRM

Member Since 29 Oct 2017
Offline Last Active Feb 22 2019 02:14 AM
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Posts I've Made

In Topic: List of contacts in account details

22 February 2019 - 02:15 AM

Sorry I found it with "Relationships". 

 

Definitively this CRM is an excellent one

 

Eric


In Topic: emails received marked as sent by me in contacts

20 February 2019 - 08:02 AM

OK.

 

Thank you for your answer.

 

Have a good evening

 

 

Eric


In Topic: emails received marked as sent by me in contacts

20 February 2019 - 05:39 AM

Hi Attila, thhank you for your message,

 

Here is a screenshot of what I see .

 

To understand my screen hard copy : 

 

For test purpose, I sent an email to Jean Blabla, this email was well received by Jean Blabla and logged as sent by <my name> in Jean Blabla contact page,  which is correct. However, when Jean Blala answered my email, it was well received by the CRM BUT inn the "sent by" column, I see <myname>"  instead of <Jean Blabla>".

 

Do you see when  the problem comes from ?

 

Thank you a lot for your help.

 

Regards

Eric


In Topic: GDPR Compliance (EU regulation)

05 June 2018 - 08:00 AM

Thank you very much for your worth answers.  It helps me a lot.

 

Kind regards


In Topic: GDPR Compliance (EU regulation)

05 June 2018 - 03:44 AM

Hello Noime,

 

 

Thank you for your answer.    I understand what you mean but on the software side, it is needed (if I have understood correctly GDPR,  not sure !? ) that the source of the software does not contain any lines of  code giving acccess to the CRM database or exporting/modifying data from/in  the CRM database  hiddenly (in the back of the administrator).  Of course, in a server side, the database must be protected as well, independantly of  the CRM software protection features .  I have to check this point.

 

Thank you and regards

Eric