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Member Since 27 Oct 2016
Offline Last Active Mar 15 2019 12:30 PM

Posts I've Made

In Topic: Ver 7.1 Cannot send emails - Invalid address: (addAnAddress Reply-To):

18 January 2019 - 04:35 AM

Hello Rordallas,


In the 7.1 update we updated the encryption utilities to use the openssl library purely over mcrypt as mcrypt is being deprecated in PHP 7.1 and completely removed in PHP 7.2. Unfortunately this means that the previous encryption keys that were generated with mcrypt can no longer be used and therefore the app must generate new keys. Your email credentials (along with other credentials such as Google Integration) must be re-entered so that the newly generated keys can encrypt them. Once the new credentials are added, everything should work as normal.

Thank you for the update.

In Topic: Failed - New Google Email Account

08 January 2019 - 04:25 AM

I am able to use personal gmail account with X2CRM.  The key is allowing less secure app access in your Google account settings (see attached file).  Note: this is a Google ACCOUNT setting, not a Google email setting.  I did not mess with IMAP settings, nor have I tried using IMAP.

In Topic: Cannot Create a Doc or Email template

28 December 2018 - 01:44 PM




Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: FEE-754-75424
   Subject: ModSecurity issue
   Department: Hosting -- Support
   Type: Issue
   Status: Awaiting Staff Response
   Priority: High

You can check the status of or update this ticket online at:

Kind regards,




NameCheap Reply:

Thank you for contacting us.

As we have checked, there was a ModSecurity rule triggered for your account.

We installed Mod_Security for increasing the security of our servers. It is an Apache module which works as a web application firewall. It blocks known exploits and provides protection from a range of attacks against web applications. Its activity may cause such issues from time to time, when requests sent to the server match with mod_sec rules. Sometimes such requests are false-positive.

We have whitelisted the rule. Please check the issue again on your side and let us know if it still persists.

We are looking forward to a reply from you.

In Topic: 500 Error after installation

14 December 2018 - 02:45 AM

I don't think x2crm is compatible with any php version > 7.0 (yet).

In Topic: [Bug] X2Flow - Complete Process Stage does not ask for which process/stage

13 December 2018 - 01:45 PM

Thanks Justin.