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Gamification Leaderboard

Gamification

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#1 John Roberts

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Posted 26 October 2012 - 10:37 AM

We have started working on a some new gamification features for X2. Hope to have a 1.0 Leaderboard and such in the next few releases. Please post your feature requests to this forum and we will try and include them in the release.
Thanks,
John

#2 PhilH

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Posted 23 December 2012 - 07:09 PM

Excellent!

Suggestions beyond a company wide display of leaders:

1. Leaders by Team or Group
2. Next steps to improve ranking; what does the team member have to do to improve ranking
3. Ability to select tasks with response time and completion metrics in ranking order
4. Global control over features (ie sales conversion) for inclusion in ranking system

I am not a gamer but see the value in the bringing gaming type competition to the sales and customer service process. Jobs should be more than just a job to be done by rote.
Phil Henry
Principal, PeaceOfCode, Inc.




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