Can't Save Email Template

[user 0]

Everything seems to be going fine, until I hit the save button.  Then I get the following error:

 

It looks like the application ran into an unexpected error.

We apologize for the inconvenience and would like to do our best to fix this issue. If you would like to make a post on our forums we can actively interact with you in getting this resolved. If not, simply sending the error report helps us immensely and will only improve the quality of the software. Thanks!

Send Error Report

Here's a quick list of what will be included in the report:

Error Code: 500
Error Message: CDbCommand failed to execute the SQL statement: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'inteltic_x2crm.x2_info_docs' doesn't exist
Stack Trace: [click to toggle display]

CDbException in /home1/inteltic/crm/framework/db/CDbCommand.php(543)
#0 /home1/inteltic/crm/framework/db/CDbCommand.php(396): CDbCommand->queryInternal('fetchAll', Array, Array)
#1 /home1/inteltic/crm/protected/modules/docs/models/Docs.php(118): CDbCommand->queryAll()
#2 /home1/inteltic/crm/protected/modules/docs/models/Docs.php(109): Docs->infoDocCheck()
#3 /home1/inteltic/crm/framework/db/ar/CActiveRecord.php(1132): Docs->afterSave()
#4 /home1/inteltic/crm/protected/models/X2Model.php(904): CActiveRecord->update(NULL)
#5 /home1/inteltic/crm/protected/modules/docs/controllers/DocsController.php(369): X2Model->save()
#6 [internal function]: DocsController->actionUpdate('60')
#7 /home1/inteltic/crm/framework/web/actions/CAction.php(109): ReflectionMethod->invokeArgs(Object(DocsController), Array)
#8 /home1/inteltic/crm/framework/web/actions/CInlineAction.php(47): CAction->runWithParamsInternal(Object(DocsController), Object(ReflectionMethod), Array)
#9 /home1/inteltic/crm/framework/web/CController.php(308): CInlineAction->runWithParams(Array)
#10 /home1/inteltic/crm/framework/web/filters/CFilterChain.php(134): CController->runAction(Object(CInlineAction))
#11 /home1/inteltic/crm/protected/controllers/x2base.php(586): CFilterChain->run()
#12 /home1/inteltic/crm/framework/web/filters/CInlineFilter.php(58): x2base->filterSetPortlets(Object(CFilterChain))
#13 /home1/inteltic/crm/framework/web/filters/CFilterChain.php(131): CInlineFilter->filter(Object(CFilterChain))
#14 /home1/inteltic/crm/framework/web/filters/CFilter.php(40): CFilterChain->run()
#15 /home1/inteltic/crm/framework/web/filters/CFilterChain.php(131): CFilter->filter(Object(CFilterChain))
#16 /home1/inteltic/crm/framework/web/filters/CFilter.php(40): CFilterChain->run()
#17 /home1/inteltic/crm/framework/web/filters/CFilterChain.php(131): CFilter->filter(Object(CFilterChain))
#18 /home1/inteltic/crm/framework/web/CController.php(291): CFilterChain->run()
#19 /home1/inteltic/crm/framework/web/CController.php(265): CController->runActionWithFilters(Object(CInlineAction), Array)
#20 /home1/inteltic/crm/framework/web/CWebApplication.php(282): CController->run('update')
#21 /home1/inteltic/crm/protected/components/X2WebApplication.php(65): CWebApplication->runController('docs/docs/updat...')
#22 /home1/inteltic/crm/framework/base/CApplication.php(185): X2WebApplication->processRequest()
#23 /home1/inteltic/crm/index.php(67): CApplication->run()
#24 {main}

X2Engine Version: 8.0
PHP Version: 7.4.27

 

Anyone have any ideas on how to fix this?

[jack 30]

Hi User,
We are pushing out a new version that will fix this issue but if you need to save right now comment out line 109 in protected/modules/docs/models/Docs.php
The one where "infoDocCheck" is called.
-Jack

[user 0]

Thanks Jack,  

You are a lifesaver.   Thank you so much.