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The unsubscribe link isn't working


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#1 Charl Beetge

Charl Beetge


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Posted 09 July 2020 - 07:54 AM

I changed the unsubscribe wording in the email settings to "here", so my unsubscribe message should read - Click here if you want to unsubscribe
On two different profiles, I get different errors -
Profile 1 - The {_unsub} is not replaced with "here", so at the bottom of the email it reads "Click {_unsub} if you want to unsubscribe" instead of "Click here if you want to unsubscribe". How do I fix this?
Profile 2 - I get a sentence break after the word "here". So the sentence reads -
Click here
if you want to unsubscribe
How do I remove the break after the word "here" so my sentence isn't shown in 2 lines?
Thank you

#2 jack



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Posted 27 July 2020 - 12:49 PM

Hi Charl, 
If you are having issue with formatting for the text I recommend changing the unsubscribe text directly with sql commands to modify the record in the x2_admin table.

Also tagged with one or more of these keywords: unsubscribe

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