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Update to x2 version 8.0

update newest version 8.0

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#1 DeantheTaxGuy



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Posted 11 December 2019 - 10:49 AM

Hey guys and gals,

I'm using 7.1 open source, self-hosted.

When I go to /x2crm/index.php/admin/updater

its runs for awhile and then...

Update X2Engine to 8.0 from 7.1

Errors encountered.

Could not complete operation because the request to the server failed or timed out. (error undefined )




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#2 alt_f4


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Posted 11 December 2019 - 10:45 PM

Hi Dean,


our update was hasselfree.


Did you check the PHP timeout-settings or tried to increase them?



#3 DonnaParrish



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Posted 18 March 2020 - 10:42 AM

In your 8.0 release notes, you state: Note for sales quotes after updating to 8.0
With the new quote creator changes, quotes appear differently. Quotes already stored in the database will still have comments for line items, but will not be seen on the view/update/print pages. In order to make sure comments show properly, you will need to run the FixOldQuotesCommand command. To do this, navigate to your application directory and then to the protected/ directory. Then run ./yiic fixoldquotes to move all line items' comments to it's own line item.


What about old adjustments? We ran fixoldquotes, and it fixed comments but it did not seem to fix adjustments.

#4 X2Clifton


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Posted 23 March 2020 - 08:27 AM

Hi DonnaParrish,


I've tested and confirmed this problem, and will let you know when a fix is available!

#5 Walter



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Posted 26 March 2020 - 01:59 PM


Upgrade gives a following error:


Exception: "CDbCommand failed to execute the SQL statement: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away" in /x2system/framework/db/CDbCommand.php L543


I've tried to increase max_allowed_packet to 1GB and timeout settings to maximum possible. Error still persists. What else can be done here?


Thanks a lot in advance!

#6 alt_f4


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Posted 01 April 2020 - 11:16 PM

Seems to be a timeout problem.


Try to "SET session wait_timeout=14400" and/or "SET session interactive_timeout=14400or increasing to serversĀ“ maximum (at least for import). 14400 = 4 hrs, should be enough ;-)



Also tagged with one or more of these keywords: update, newest version, 8.0

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