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Constant Error 500


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#1 eugeneb

eugeneb

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Posted 09 May 2019 - 11:47 PM

Hi guys,

 

I am constantly getting this error when loggin in:

 

Error Code: 500
Error Message: CDbCommand failed to execute the SQL statement: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'elm9195d06e0vuqsliq8trpbs7' for key 'PRIMARY'
Stack Trace: [click to toggle display]
X2Engine Version: 7.1
PHP Version: 5.6.25

 

Anyone else have it. or maybe a existing solution. I searched but couldn't find anything.



#2 jack

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Posted 10 May 2019 - 03:41 PM

Can you upload the rest of the stack trace?

Also that seems like a x2_sessions issue, I would delete the records on "x2_sessions" table and the "x2_sessions_token" table. And clear your X2 cookies for good measure. 



#3 eugeneb

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Posted 17 May 2019 - 01:17 AM

Hi Jack, 

 

I will upload the stack trace when it happens again. Doesn't always do. While I await another incident, can it be due to me logging into various X2 instances on one machine?






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