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Cannot send emails after period of inactivity

email send error error sending emails crm test

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#1 Pmc

Pmc

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Posted 11 March 2019 - 02:14 AM

Hi,

 

I haven't used X2 since around Christmas time.

I have now tried to end an email and can neither send a test, nor actual, email.

When I try to send a test email, I get a red banner saying "Test email sent could not be sent to [my email address]".

When I try to send an actual email, it just displays 0/0, no matter how many contacts are actually in the target list.

If anyone has any suggestions on what is causing this, (and can explain it in layman's terms, as I'm not the most tech savvy!) then I'd greatly appreciate it.

 

Kind regards,

Portia







Also tagged with one or more of these keywords: email, send error, error, sending, emails, crm, test

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