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Error 403 You are not authorized to use this application


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#1 Success

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Posted 06 February 2019 - 09:18 AM

We got this error when logging in.

Error 403 You are not authorized to use this application.
 

We are running X2CRM 6.0.4
 

Here is a screenshot.

https://snag.gy/fTM0CV.jpg

I found this post and it did not help.

 

http://community.x2c...orm-this-action



#2 Metalyinsane

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Posted 06 February 2019 - 02:25 PM

Is this hosted on your own dub domain?
What PHP version is your domain running?
Do you have the mysql database password set correctly?

#3 Success

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Posted 07 February 2019 - 02:20 AM

Yes, hosted on our own domain
PHP 5.6

 

Nothing has changed with our database so I'm assuming it is still correct.  It was working 1 day and not the next.

Usually, this is related to failed logins but this time that fix did not work.



#4 alt_f4

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Posted 24 October 2019 - 09:43 PM

Yes, got this error also. But it was after a forgotten password -> password reset -> error 403 

 

Our admin had to set a new password from the X2-backend (maybe the inbuild pw-reset function fails...? MariaDB 10.3)






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