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Hi,

 

After sending out a recent mass mail campaign, I have realised that a lot of the contacts have numbers where the names should be.

 

Is there a way I can trace what file this data came from?

 

I want to find out whether the names were replaced in the system, or whether they were like that on the file, before import, because if this is the case, I need to take it up with our data provider.

 

Thanks in advance,

Portia.

 

post-11598-0-60080300-1542969818_thumb.png

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If you are wanting to know if they were changed AFTER you imported, not during import, you can make the nameId field visible on your form. That field is a combination of Name and Id that is created when the record is created, but does not change if you change the name afterwards. 

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If you are wanting to know if they were changed AFTER you imported, not during import, you can make the nameId field visible on your form. That field is a combination of Name and Id that is created when the record is created, but does not change if you change the name afterwards. 

Thanks, i'll have a look.

Can you tell me how to trace the data file please?

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Hi all,

 

Thanks for your responses.

With regards to the "nameid" field, it isn't present in the form editor. Any idea why not? Or am I looking in the wrong place?

(I have double checked; it's not already in the form.)

 

 

Thanks again,

Portia

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