3 replies to this topic

[PAM]

I have been unable to figure out how to mark a contact as "do not email".
After some digging, I've realised there should be a simple check box present on the contact's page, but I don't have that.
Can anyone explain to me how I fix this, or if there is another way to blacklist a contact from being included in a mass email?

Thanks.

[alt_f4]

Hmmm, should be a standard field. It´s auto-set, if a contact opts-out. Or you can set it manually.

 

 

Try to check, if the field is present in .../index.php/admin/manageFields (admin-> X2Studio Module Customization Tools -> Manage Fields)

 

go to contacts, check for "do not email" should be a checkbox-field.

 

Additionally you should check if it´s visible in the form editor .../index.php/admin/editor?model=Contacts --> model = contacts

 

Regards!

[PAM]

Hi alt_f4,

I managed to fix it in form editor. 
 

For anyone who's looking for a solution to the same problem,

• I went to Admin > X2Studio Customisation Tools > Form Editor
• Where it says "Model", I selected "Contacts" in the drop-down menu
• In the "Version" drop-down, I selected "Form (Default)" - this is what you see when editing a contact
• In the Field List to the right of the screen, I dragged the "Do Not Email" box onto the form on the left, then clicked save
• I then went back to the "Version" drop-down list, at the top of the page, and selected "View (Default)". This is what you see when just viewing a contact, rather than editing it
• I then followed the same steps as before and saved
• Now you should have the "Do Not Email" checkbox available when either editing or viewing a contact
• To tick it, you simply click the "edit" icon next to the box, tick or untick it, and save
• (FIY - A green tick means do not email and a red x means do email)

I hope this is helpful, as I have been frustrated, trying to figure this out for weeks.

Thanks so much for your help, alt_f4!

[alt_f4]

Always welcome & thanks for your hints :-)