Hey folks! I'm a lay-person trying to fix this problem -
Created workflow with trigger based on updating a Contact field - yes/no junction - if yes meets field condition, wait for X time - then send email
Everything works but it won't send the email. I've verified and tested the email to make sure it actually works within X2 and manually sent myself a test to make sure. All good there.
I checked to make sure the contact's email has no typos. I checked to make sure Cron Table is properly updated. 2 options checked:
Run scheduled X2Engine tasks via web request
If there is no "Wait" function - the email goes right through. But when I inserted the "wait function" it just wouldn't send the email. And I thought it was a Cron table issue.
I previously came here researching something I might have missed but now am at my wit's end can someone help shed some light?