Hi x2 Support team,
Once a anonymous website visitor post his email address it is generated via REST API. Works fine!
What parameters have to be submitted in order to assign the AnonymousContact-Browsing-History to the created Contact.
Actually once the new Contact is created the browsing history is still be shown in the AnonymousContact ID.
I have seen in Contacts Mysql database table there is a fingerprint and trackingKey field and I copied the values from the AnonymousContact in it but it didn't show up....
Then I set in x2_fingerprint tabel "anonymous"=0 and histroy shows up in the new contact. My question: Is there any function I can use or do I have to convert it all manual through API calls? If I use the API how is the best practice from fingerprint ID over cookie and trackingKey? I notice that TrackingKey of Cookie is different to Fingerprint TrackingKey of AnonymousContacts.
Thanks for your help in advance! I researched all topics in this forum but there is not yet an answer.