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Error 500 and Calendar Display


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#1 howard

howard

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Posted 07 February 2018 - 02:54 PM

We are having an issue with a single user getting an Error 500 message immediately after logging in and whenever returning to the homepage, combined with the same user not being able to display any calendar events. Only this user is experiencing these problems and both problems arose simultaneously, leading me to suspect they may be related.

 

The user can create events, and those events can be viewed by other users. But the user cannot see any events on his own calendar, or on any calendar that he has permission to view (double checked the settings). Google calendar sync is working - if this user creates an event on his X2 calendar, it will appear on his synced Google calendar but it will not be visible on his X2 calendar. Other users can see it, but it does not appear on his own X2 calendar. The calendar display check boxes are checked, and so his calendar and other users' calendars should be displayed. But it is an absolutely blank calendar.

 

Any thoughts or ideas would be greatly appreciated.



#2 X2Isaiah

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Posted 12 February 2018 - 10:29 AM

Hey howard,

 

What is the 500 error saying is wrong? One method, which may not fix the problem at hand but will help it temporarily, would be to create a new user for the person experiencing the problems and seeing if the same errors are occurring. 


Isaiah Solomon

Software Engineer

X2Engine Inc.





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