We sent out a mailer, and one of the recipients wanted to unsubscribe. But the auto-generated unsubscribe link fails due to a permission error.
We are running X2engine 6.9 on our server. This summer, we moved from a vps to a dedicated server, so I am assuming a folder permission should be set differently, but as I cannot make it out from the link below, I am asking for help.
Here is the link:
And the error is
You don't have permission to access /firstname.lastname@example.org on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Any suggestions would be appreciated.