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Source email not associated with newly created contact


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#1 Alberto

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Posted 20 August 2017 - 09:48 PM

When creating a new contact from an email in the X2CRM email client, the source email itself is not associated with the new contact. The expected intuitive behavior is that if I received an email from a person not already in the CRM and I created the contact from this source, this source email would be automatically associated with the record for future reference.

 



#2 gfl

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Posted 07 January 2019 - 02:21 PM

And, after inbox added:

 

- source/existing emails for contacts not logging to contacts, unless scrolling through inbox page by page, selecting all emails on each page and logging the emails

 

- new emails for contacts not logging, unless logging the emails from the inbox






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