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install x2CRM 6.9 error

x2flow error

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#1 gsonline

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Posted 08 August 2017 - 01:44 AM

I made a fresh install of x2 6.9 and when I go to the x2flow and try to make a new flow I get this error: 

 
Fatal error: Cannot instantiate abstract class BaseX2FlowLocation in /xxxx/xxxxx/public_html/xxxxx.com/xxxx/protected/components/x2flow/X2FlowItem.php on line 245
Attached File  2x-error.JPG   35.69KB   0 downloads
 
 
Anyone have an idea on how to fix this?


#2 X2Isaiah

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Posted 08 August 2017 - 09:03 AM

Hey gsonline,

 

The location actions have actually been deprecated and replaced for the more robust location shortcode. However, with the update process some of the code and files may not have 'deleted' properly.

 

Do you think you can send me the list of files that are in your /protected/components/x2flow/actions/* and we can try to debug from there.



#3 gsonline

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Posted 08 August 2017 - 10:07 AM

Here is the list of files - 

*This is a fresh install using softaculous*

Attached File  list of files.JPG   97.93KB   1 downloads



#4 X2Isaiah

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Posted 08 August 2017 - 11:03 AM

Hey gsonline,

 

What I would recommend (after backing up your database and files) is to go to the line in X2FlowItem where it mentions BaseX2FlowLocation and remove that text. Then I would remove the files BaseX2FlowLocation, X2FlowLocationActivityFeed, X2FlowLocationText, X2FlowLocationEmail, and X2FlowLocationNotification. That should fix the issue. Let me know what happens.



#5 gsonline

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Posted 09 August 2017 - 12:45 AM

X2Isaiah,

 

I am not sure I understand the change you are asking me to do. 

 

Should I remove the files:

  • BaseX2FlowLocation
  • X2FlowLocationActivityFeed
  • X2FlowLocationText
  • X2FlowLocationEmail
  • X2FlowLocationNotification

Just delete them?



#6 X2Isaiah

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Posted 09 August 2017 - 09:11 AM

Yes, or even better move them to a separate directory.







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