Jump to content


Photo

Tags missing in UI for X2Flows after 6.9 Update


  • Please log in to reply
15 replies to this topic

#1 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 03 August 2017 - 02:18 PM

I updated to version 6.9 yesterday and just noticed in the X2Flows that the Edit Tags action does not display the tags in the textfield anymore for previously saved flows. I verified the tags themselves do still exist by exporting the flow as a .json but they do not appear in the UI now.

 

This makes it particularly hard to work on existing flows without first exporting and reading the json so hopefully this bug can be escalated for a patch soon?

 

 



#2 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 04 August 2017 - 10:02 AM

Hey Alberto,

 

Thanks for letting us know, we'll be releasing a patch in the very near future that should fix this bug and some others as well.

 

For a quick fix until the next patch, in Mysql, update your flow and change what says 'tags (optional)' to just 'tags' and see if that fixes anything


Isaiah Solomon

Software Engineer

X2Engine Inc.


#3 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 04 August 2017 - 01:04 PM

There is no "tags (optiona)l" in the flow. See below:

 

Screenshot 2017-08-04 14.05.09.png

{
   "version":"5.2",
   "idCounter":6,
   "trigger":{
      "id":1,
      "type":"RecordTagRemoveTrigger",
      "options":{
         "modelClass":{
            "value":"Contacts"
         },
         "tags":{
            "value":"#opt-out"
         }
      },
      "modelClass":"Contacts",
      "conditions":[
         {
            "type":"attribute",
            "name":"leadstatus",
            "operator":"=",
            "value":"Dead"
         }
      ]
   },
   "items":[
      {
         "id":4,
         "type":"X2FlowRecordUpdate",
         "options":[

         ],
         "attributes":[
            {
               "name":"leadstatus",
               "value":"New"
            },
            {
               "name":"doNotEmail",
               "value":false
            }
         ]
      },
      {
         "id":5,
         "type":"X2FlowRecordComment",
         "options":{
            "assignedTo":{
               "value":"{assignedTo}"
            },
            "comment":{
               "value":"Opted back in."
            }
         }
      },
      {
         "id":6,
         "type":"X2FlowRecordTag",
         "options":{
            "tags":{
               "value":"#list_current"
            },
            "action":{
               "value":"add"
            }
         }
      }
   ],
   "flowName":"Opt In"
}


#4 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 04 August 2017 - 01:43 PM

Sorry, I meant the vice versa, 'tags' to 'tags (optional)'. However, not the tags in "trigger", only the ones in "items"


Isaiah Solomon

Software Engineer

X2Engine Inc.


#5 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 04 August 2017 - 08:42 PM

Okay, I tried this and it does work to show the tag in the UI now. However, it's not practical to do this for all the flows as we have quite a few that add/remove tags so will be waiting for a patch hopefully soon. When is your next release scheduled? (rough estimate)



#6 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 07 August 2017 - 09:43 AM

Hey Alberto,

 

Sorry for the inconveniences in your tag issues, we have currently fixed this bug on our end and are hoping to release the patch within these next few weeks!


Isaiah Solomon

Software Engineer

X2Engine Inc.


#7 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 07 August 2017 - 09:54 AM

Great, thank you for the update!



#8 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 03 October 2017 - 11:48 AM

Hi Isaiah, how is this patch coming along? It's been about 2 months since I posted this issue. Any update is greatly appreciated.
 



#9 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 03 October 2017 - 12:51 PM

Hey Alberto,

 

The tag issue has been fixed in the new 6.9.1 patch, though we are slightly delayed on its release. It will be out soon enough though, we are again sorry for the delays. News about the new update will be posted here when it is up.


Isaiah Solomon

Software Engineer

X2Engine Inc.


#10 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 14 November 2017 - 12:49 PM

Hi Isaiah,

 

I'm again following-up on this since we have not heard anything on this 6.9.1 patch now in mid November, 2017. Any update?



#11 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 14 November 2017 - 01:14 PM

Hey Alberto

 

We are actually close to releasing. Unless there are any delays, we should be set to release our next patch soon.

 

Again, sorry for the delays, X2 has been very backed up these past few months, but we are still putting importance in our releases as well. Thank you for being patient with us.


Isaiah Solomon

Software Engineer

X2Engine Inc.


#12 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 20 December 2017 - 11:23 AM

Hi Isaiah,

 

It's now been 5+ months since this bug was reported. What's the chance of getting this patch out before the end of the year?



#13 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 20 December 2017 - 11:31 AM

Hey Alberto,

 

We are actually in the process of releasing soon so keep a lookout for it within these next weeks  :)

 

Again sorry for the delays, we are working hard to make sure the things we change will not break anyone's instances.


Isaiah Solomon

Software Engineer

X2Engine Inc.


#14 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 05 January 2018 - 02:55 PM

Hi Isaiah,

 

Happy New Year! Please update us on the status of this next release if you can.

 

Thank you.



#15 X2Isaiah

X2Isaiah

    Advanced Member

  • Moderators
  • 256 posts

Posted 08 January 2018 - 09:49 AM

Hey Alberto,

 

6.9.3 is currently out! It contains the new version, as well as bug fixes for 6.9.1 and 6.9.2.  :)


Isaiah Solomon

Software Engineer

X2Engine Inc.


#16 Alberto

Alberto

    Advanced Member

  • Premium Members
  • PipPipPip
  • 91 posts
  • LocationWashington

Posted 10 January 2018 - 08:23 PM

Hi Isaiah,

 

Great, I have just updated to 6.9.2 and can confirm this issue is now fixed! 

 

Thank you,

 

Alberto






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users