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Email Signature Misunderstanding in Settings

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#1 PublishItNow


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Posted 30 March 2017 - 07:01 PM

Hi Raymond,


I've spent a little while trying to work out why my email signatures weren't working, until I figured out there's a global setting in Email Setup, which I was overlooking due to the way it's displayed, and a lack of documentation (once found it's self evident). 


The setting for email signatures is grouped below the Bulk Email Settings, which is a little confusing, since it's more of a global setting. I was thinking it was part of the bulk email settings (email broadcasts) rather than global behaviour and overlooking it as a result. This was an oversight on my part. 


May I suggest a separate heading or grouping under a different heading to improve that UI?


Email signatures are fully functional now I've found the setting.


Warmest regards,



#2 X2Raymond


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Posted 31 March 2017 - 02:29 PM

Hi Andrew,


Ahh yes, that is pretty counter-intuitive! I've just followed your suggestion and added a dedicated header/description for that setting to make this more clear. Thanks for pointing out this issue!



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