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Bug in contact record about duplicate record.

contact duplicate record

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#1 medotron

medotron

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Posted 29 March 2017 - 03:05 AM

It is a bug, if the system list two contacts with same First Name and Last name, it will show it is duplicate.

Sounds wired, but in India or middle east country, this is so normal.  The system must use email ID to identify it. 



#2 X2Isaiah

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Posted 27 April 2017 - 11:28 AM

Hi,

 

This duplication identification is not a bug. However, we are aware of this being an issue and will be adjusting this soon to use something other than first and last name.

 

Isaiah







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