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Failed to create a new contact

createnewcontact error support

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#1 yhidalgo

yhidalgo

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Posted 20 September 2016 - 11:40 AM

Hi,

 

For some reason , I can't enter certain contact to X2.

 

"Please fix the following input errors :E - mail " xx@xx.com " has already been taken"

 

The system says that contact already exists but is not.

 

 

How can I solve that?



#2 alt_f4

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Posted 21 September 2016 - 10:32 PM

Maybe the contact / email exists, but it´s hidden?

 

To remove the emails from hidden contacts you could try a statement like

UPDATE  `x2_contacts` SET  `email` =  NULL WHERE  `visibility` =0;

KR, Michael







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