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Attachments and Media Not found post migration


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I have done a global export, from 5.3 and uploaded to version 6.01.  Post migration the attachments cannot be found. It is referencing the fact that they are there, which is a plus as it knows that something should be attached to that record, but alas it cannot locate.

 

The versions are held on separate servers and therefore we copied the documents across in the background, to the correct destination.

 

Is there something I am missing?

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Hi Nathan,

 

The attachments and media in your system are missing due to the migration that was executed on the 5.4 update. The location of media objects was moved from the uploads directory into uploads/protected. Adjusting the location of your existing objects should resolve your issue.

 

Raymond

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