halvarez 0 Posted December 28, 2015 Report Share Posted December 28, 2015 Hi All, I'm trying to add the weblead to my site but when I'm testing it, its not creating the contacts when submitting a form. My web lead can be found here. I also configured the web lead distribution and tried with and without the "Gerenate lead" option checked. Thanks! Quote Link to post Share on other sites
alt_f4 57 Posted December 28, 2015 Report Share Posted December 28, 2015 You got a error...guess a.) you´re using an outdated version or b.) your public URL is not set .../index.php/admin/publicInfo --> see under ADMIN, Public Info Settings Error 400The CSRF token could not be verified. http://fs5.directupload.net/images/151228/znboxwm4.png Quote Link to post Share on other sites
X2Raymond 164 Posted December 28, 2015 Report Share Posted December 28, 2015 Yes, I believe alt_f4's suggestion is correct. You will need to update your "Public Info Settings" to specify a tracking domain for your site, in the form of a subdomain of your primary site. This is required to allow access to cookies (hence the CSRF token validation error). This requires a DNS CNAME to be prepared beforehand. Additionally, since you are a hosted X2CRM customer, we will need to update your server configuration to serve your new tracking domain, please PM me with details of your tracking domain after the DNS record has been created. Raymond Quote Link to post Share on other sites
Vitalii 2 Posted October 27, 2021 Report Share Posted October 27, 2021 Hello, I have a same problem, X2CRM does not get leads from web lead form. I created web lead form and it was located in my site by iframe. I can see the form very well) But when I tested the form X2CRM did not get new leads and I had a notice in concole: "error fetching geolocation data weblead?bgc=%23ffffff&font=arial&bc=%23a79696&iframeHeight=385&webFormId=5&css=redirectUrl=:140 " and "error fetching geolocation data, weblead?bgc=%23ffffff&font=arial&bc=%23a79696&iframeHeight=385&webFormId=4&css=redirectUrl=:143" And I sometimes got error 400, "The CSRF token could not be verified." Public Info Settings of X2CRM: External / Public Base URL - https://crm.mysite.don.ua External / Public Base URI - empty, because main domen is https://mysite.don.ua CNAME was not created in main domen Help me please, friend Quote Link to post Share on other sites
jack 30 Posted October 27, 2021 Report Share Posted October 27, 2021 Try your web form from an incognito browser or device that you have not used to log into X2. -Jack 1 Quote Link to post Share on other sites
Vitalii 2 Posted October 27, 2021 Report Share Posted October 27, 2021 2 hours ago, jack said: Try your web form from an incognito browser or device that you have not used to log into X2. -Jack Thank you, I tried and got the same error Quote Link to post Share on other sites
Vitalii 2 Posted October 31, 2021 Report Share Posted October 31, 2021 Could anybody help me? How can I find the error? Quote Link to post Share on other sites
jack 30 Posted November 2, 2021 Report Share Posted November 2, 2021 When you submit the form does it return a "Thank You" message? Quote Link to post Share on other sites
Vitalii 2 Posted November 2, 2021 Report Share Posted November 2, 2021 No, I do not get the message "Thank you". Besides I do not see page updating or rebooting, there is only the message in console "error fetching geolocation data" Quote Link to post Share on other sites
alt_f4 57 Posted November 9, 2021 Report Share Posted November 9, 2021 Workaround (plus: style is nicer than original form): If you´re running WP, go for the GravityForms-Integration Quote Link to post Share on other sites
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