alt_f4 53 Posted June 5, 2015 Report Share Posted June 5, 2015 Greetings, on our installation the WebTracker is not set up and seems to be ready. But I suspect that it is not tracking at all (no fingerprints are collected!)...so my question is: Wat would be a good testing scenario to test it on all tracked domains? We´ve X2Engine installed and functional at: http://x2.mydomain.de(http s:// also working) tracking domains (public info ist set) https://www.mydomain.de with TRACKER https://x2.mydomain.de (note the https)http://www.mydomain.comwith TRACKER http://x2.mydomain.com/webtracker.php CNAME x2.mydomain.com -> x2.mydomain.dehttp://www.mydomain.chwith TRACKER http://x2.mydomain.ch/webtracker.php CNAME x2.mydomain.ch -> x2.mydomain.de How to test, if the setup is workign correctly? KR, Michael Quote Link to post Share on other sites
X2Derek 66 Posted June 5, 2015 Report Share Posted June 5, 2015 Hi Michael, We may at some point add web tracking testing tools to the app, but for now the best testing method will be manual:Place web trackers and web lead capture forms on your website For this step you'll need have cookies enabled in your browser. Navigate to the web form on your website and submit the form. Afterwards, ensure that a contact with the details you submitted was created in X2 and that subsequent visits to your website are tracked on your activity feed. There is a tracking cooldown set to 1 minute by default, which you can reduce to 1 second for testing purposes (this setting can be accessed form "Web Tracker" page in the Marketing module). If the test contact was created but your visits aren't being tracked, then you might have set up your tracking domain incorrectly. Another possibility is that your embed codes weren't generated for the correct domain (you should see your tracking domain in the src attributes of your web form and web tracker embed codes). Using the same browser that you used in step 2), clear your cookies and then ensure that your website visits still get tracked. This is likely to work if you got through step 2). If it's not working, then you might have X2Identity disabled.Derek Quote Link to post Share on other sites
alt_f4 53 Posted June 8, 2015 Author Report Share Posted June 8, 2015 Got it. Thanks, Derek Quote Link to post Share on other sites
belqes 0 Posted May 6 Report Share Posted May 6 Hello all , I need help I have error says "I have been successfully unsubscribed to the preview" in the WEB Lead form, How to solve it? Thank you, Belqes Quote Link to post Share on other sites
alt_f4 53 Posted May 18 Author Report Share Posted May 18 Do you have a link or some more details for us? Quote Link to post Share on other sites
jack 9 Posted May 18 Report Share Posted May 18 That is just a visual bug where we would display a demo of your unsubscribe page under the web form builder if you have one set up, if not then we show the default which is just a web page that says "I have been successfully unsubscribed to the preview" -Jack 1 Quote Link to post Share on other sites
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