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How come Leads don't have an address field?


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I see that leads don't have an address field.

 

In our workflow a lead is a potential client company that we hope to sign. We don't use Contacts as we don't do biz with people, but with entities. Thus we need to be able to 'convert' a lead to an account when we win the deal.

 

And if we don't win, we still want a record of the lead's address.

 

Maybe we should be looking at Opportunities instead? But those records don't have addresses. 

 

I guess I am looking for the kind of workflow I'm used to in SugarCRM: Leads can have contacts and if the sale is made, the lead and contacts morph into an account.

 

I guess I don't quite understand the X2 workflow concept for a small business like ours. Is it documented somewhere?

 

 

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