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  1. I am having a problem with X2 recently, which has left me unable to import new contacts. Whenever I attempt to do so, the import never actually begins, and I get a pop up saying: <!DOCTYPE HTML PUBLIC "-// IETF // DTD HTML 2.0 // EN"> <html><head> <title>504 Gateway timeout</title> </head><body> <h1>Gateway timeout</h1> <p>The gateway did not receive a timely response from the upstream server or application.</p> </body></html> I have deleted large files in case it's a space error, and broken up the import file in
  2. I have exported all data from an X2CRM system into a single .csv file, then imported into another X2CRM system, but none of the existing module new fields, new modules, new forms etc. are imported. And how to determine which are the records not imported successfully? Isn't there a way to migrate an X2CRM system to a new system/installation?
  3. Hi Community, I'm migrating from Zoho CRM to x2crm. The export and import of Accounts and Contact went well. How to import Publisher data? Now i want to import the extra contact-information in the so called: Publisher The data visible at contacts about: Log call, Log time, Action, Calender Events and Products. I do have found and tried the import function for: Actions but that is not sufficient because it does not import the 278 Call Logs that i want to connect to the Contacts. Can you help me where to look or what to do to import Call Logs ? I'm looking forward for your response and
  4. I have successfully imported via CSV file into the contact module new contacts. When I go back to the contact module, the new contacts do not appear. I do notice in the activity feed the contacts and click on the contact there. Then edit the recently imported contact and save. Then it shows correctly in the module. In thoughts about how to fix? Thanks, John
  5. I need help with x2Packager. I recorded a screencast video, which explains the bulk of the problem... It's short, please watch it. https://youtu.be/t3ilT0AYIBU I want to know: * How to use x2Packager * Did I export and import correctly? * Do I need to export, unzip, rezip, and import again? If anyone is able to provide a step-by-step file or video?
  6. EDIT: Updating this post to reflect new information as of December 19, 2012. Please note that any posts below from previous dates DO NOT reflect correct information. The preferred method of updating X2CRM is using our built in automatic updater. Automatic updates take a little bit of time to test and as such our release schedule tends to be that we release the new version for download in the afternoon or at night and then the automatic update is available the next day. Upon login as admin you will be prompted to update your software. Follow the instructions provided and it should be a seamles
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  10. Dear all, I've a question: I've a large amount to data (+/- ) 1000 records (the names of cities of an italian region ....it's true in Italy we are full of cities) to enter in a dropdown field. Is there a manner to avoid to insert one by one, importing them? Thanks Mauro
  11. Hi, I am trying to start a flow on contacts that I import into X2 I'm using "record created" as the flow trigger, but the flow does not get triggered - is this by design, or is it a bug? If I create the contact manually, it works. Thanks in advance
  12. Hey, See attached image. I am currently trying to import a large CSV file of contacts to the X2Engine however, every time i try to import i am met with a loading page and nothing further occurs. I have tried changing the batch size but that has no effect. I have also broken the CSV file into a couple thousand but that also doesn't work. Is there any way of fixing this? Kind Regards
  13. Hey guys, So i tried to import some contacts into the system however, i received this message & i'm not sure what the problem is. I have attached an image so you can see what i see when i try to upload any contacts.
  14. Hello, I realised a problem with the import function: I created my csv files with entries for multiple values, but after importing those values are not added to the dropdown list. Thanks!
  15. When importing data, usually it is not 100% clean and many times there is a space at the beginning or the end of the email. Currently the import reject the record. It would make the import much cleaner if it just trimmed it then accepted it. Regards, Glenn
  16. Hello Community, how can I import Outlook Contacts? I exported Outlook contacts to a csv-file, the problem though is, that the different entries of one contact are not sorted into cullomns but dived by comma in one row. How can I change that or how can I import that? thanks René!
  17. Hello, I have a problem When I export my contacts from Outlook as "CSV-Files" they look like: Title, "firstname", "other firstnames", "last name", "company" etc. (this is one row) the next row is the contact details devided like the categories above. every row has one contact. How can I import this to x2engine (free edition) in order to use them with my contacts tab? thanks!
  18. Hello Community, I was wondering how I can export all Fields, FormLayouts and dropdowns. I'm asking because due to some bigger issues with the server I need to completly resetup the system. Now I want to export, contacts, docs, etc.type by type, so that I have a better image of what is imported and was isn't!
  19. Hello Community, just noticed a problem. I was about to import 1600 products into x2Engine, but since only 25, have been imported I did a rollback. Than I tried that again this time 1100 files have been imported and about 500 have not been imported. This time the rollback diddn't work and the Rollback option for this prior import is gone and I'm still stuck with all 1100 products inside my Products list. Any Idea on how I can get all products deleted. thanks René!
  20. Hello Community, got an issue after exporting and importing. The exported Contacts are missing mutated vovals like "Ä""Ö""Ü" and "é*, etc. the same when importing those are just erased. thanks René!
  21. Hey Community, got a question about importing Contacts. I got some excel lists that I renamed to csv but they can't be imported. what I did: I exported all contacts and that deleded all contact entries inside the exported file and inserted the new contact information! Than when reimporting the new contacts, x2engine is always telling me that all contacts failed to import. I didn't change the "ID" field first than I even changed the first 2 entries to number above all my contacts, but this didn't work either! Any Idea on how this works? Will be much faster for me to get the contacts i
  22. Hi, Does X2 have a bulk update feature? For example, I send 400 contacts information regarding our firm through regular mail. I would like to note the activity through one update vs. updating each contact one by one. Thanks, John
  23. There is an issue present in 4.2 the prevents users from importing records. This is due to some legacy code that was not removed. Note: this error will only arise if your php.ini error reporting settings include E_NOTICE. Users who are excluding notices should not encounter this issue, e.g.: error_reporting = E_ALL & ~E_NOTICE This is due to the undeclared variable left over in the code. To patch your instance, copy the attached processModels.php file into your X2Engine web root at protected/views/admin/processModels.php This patch will also be available in the follow-up point release
  24. As admin, I try to import records from csv file and I always get : Import StatusImport setup completed successfully... Beginning import. ...but no record gets inserted and no error message. File is uploaded properly to the data.csv (in the protected/data folder). The failedImport.csv gives me this: firstName,lastName,email,name,address,city,state,zip,phone,X2_Import_Failures Looks like the importer stops at the end of the first line and dies with no error. I changed the end-of-line style to UNIX in my text editor prior to upload the csv. I don't mind importing the data directly in
  25. Can I import records into a custom module? I do not see that functionality, so I figure I can't, but I need to! If not, has anyone coded this? Thanks, Brian
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