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About danoshea

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  1. Thanks Jake. Yes, I thought so and in searching the forum I came across changing it to 644 but that didn't work from the 755 setting. Eventually I tried 777 and it worked.
  2. Figured it out by trying different permissions on the data folder. FYI, changing the data folder from 755 to 777 finally worked. /home/fssrealestate/public_html/crm/protected/data/
  3. When I try to upload a csv file, I get an Error 500 message. See below. Is it a permission problem and I need to change a folder on? Error 500It looks like the application ran into an unexpected error. We apologize for the inconvenience and would like to do our best to fix this issue. If you would like to make a post on our forums we can actively interact with you in getting this resolved. If not, simply sending the error report helps us immensely and will only improve the quality of the software. Thanks! Send Error ReportHere's a quick list of what will be included in the report: Error Cod
  4. Ok, I thought to try one more step, I changed TLS to SSL for port 993 worked perfectly. Thought I'd share here for anyone who has had trouble finding the correct settings for Godaddy when using the X2CRM on another host and using an email on that other host. So correct settings for an FYI are: Smtp: smtpout.secureserver.net Port: 80 Security: None IMAP: imap.secureserver.net Port: 993 Security: SSL
  5. I'm on a VPS, with Kualo hosting, www.floridashortsalerealestate.com/crm but the email server for the address I'm using is on Godaddy. I inputted the following email credentials and it gave me an authentication success. Smtp: smtpout.secureserver.net Port: 80 Security: None IMAP: imap.secureserver.net Port: 993 Security: TLS However, when I go to configure my inbox, I get the following error: Failed to open IMAP connection. Please check your email configuration and ensure that your email credentials are valid. The error given was:[CLOSED] IMAP connection broken (server response)-Con
  6. I come across a contact that gives me 2-3 other names to call with the same company. Is there an easy way to duplicate the existing record and then just change the name, telephone and email information?
  7. I attempted to convert a lead to a contact. I was notified of 6 errors because the fields did not exist in the Contacts module as they did in the Leads module. I then created the field necessary in the Contacts module. I converted a lead to a contact again and this time it was successful. However, some data did not transfer such as phone number and email. What could be the problem?
  8. Never mind. Finally, finally found it. X2 Customization and Form fields. Perfect. I've tried many CRMs, and this one by far is the best. Sorry for the post, I had searched and searched and finally... To add, I had used X2CRM 3-4 years ago and updates stopped and had me concerned and started using a paid one. Finally noticed it was back in the update "business." Hope it never stops. Thanks!
  9. In my lead list, I have phone numbers displaying. But when I go to the record of the lead, the phone number does not display and when I click to edit, it doesn't display. But it exists because I imported all of my leads. I've searched and can't find any solution.
  10. I just installed v4.2.1 and performed the "registration" update with my key. I did not add a cron job yet every hour I'm getting an email from my Bluehost server: /usr/local/cpanel/bin/jailshell: /home4/theskywa/public_html/crm/protected/yiic: Permission denied
  11. Thanks for responding. Is there a way do you know I may be able to use ownCloud or another storage company for Users, or possibly implementing a 3rd-party cloud program with X2? Thx
  12. A company I set X2 up for has three brokerage divisions and need to categorize images and docs for each. Both in different divisions and with respect to different topics. Example 1: Jet logo and Yacht logo separated under respective division (Group) and same with Sales documents. Example 2: Sales documents and Training documents in different areas under the same division (Group.) I have read currently there is no multiple folder organization, but is there a way to categorize so there won't be hundreds of documents showing depending on what the user needs? Thx
  13. Some images and docs I upload I want to use in other webpages as links, but can't find the folder they upload to. Can you tell me the file paths when I open my ftp program?
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