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Vitalii

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Everything posted by Vitalii

  1. Thank you Jack! What modification in tables and code do I have to make? There is enable fingerprinting and Web Tracker in X2Identity Settings. There is an email to new web form lead in my workflow. I would like to send email with Web Tracking Key link to new lead, I would like to know if new lead reads the email. But I won't like to save him as new contact because a new lead have not been qualified by me. And does X2CRM save tracking key for contact if I convert lead to contact or does contact have new tracking key ( not web lead tracking key)?
  2. I was testing some requests by Postman. I have discovered the following. If I use https://crm.mydomen.com/index.php/api2/Contacts in api2 request, it creates new contact and web tracking key is recorded for one. And if I use https://crm.mydomen.com/index.php/api2/X2Leads in api2 request, it creates new lead but web tracking key is NOT recorded for one. How can I do this for creating leads?
  3. Hello, I have got a problem with recording Web Tracking Key. I am using api2 for web lead capture. There is a hidden field with name="x2_key" in my form, in which webTracker.js generates web-tracking-key. I can see this key in value of the hidden field on my page. I send this value by api2 e.g. payload = { "firstName":name, "lastName":lastname, "phone":phone, "email":email, "leadSource":"Website", "trackingKey":trackingkey, "visibility":1 } I get <Response [201]&g
  4. Hello, I have got a problem with workflow. I created lead web form by API which gets new leads from my website. New contacts appears in Leads Modules without any errors and any problems. But I need to start workflow process, e.g. sending message to client or user etc. I created new workflow with: Trigger: New Web Lead Active: Yes Toggle Node Labels: yes I create setting parts of workflow to test one New Web Lead: Tags (optional): empty Edit Tags: Action: "add": #NewLeadWebsite Create Notification User: me, Message: "new lead!" But I do not get a
  5. No, I do not get the message "Thank you". Besides I do not see page updating or rebooting, there is only the message in console "error fetching geolocation data"
  6. Could anybody help me? How can I find the error?
  7. Thank you, I tried and got the same error
  8. Hello, I have a same problem, X2CRM does not get leads from web lead form. I created web lead form and it was located in my site by iframe. I can see the form very well) But when I tested the form X2CRM did not get new leads and I had a notice in concole: "error fetching geolocation data weblead?bgc=%23ffffff&font=arial&bc=%23a79696&iframeHeight=385&webFormId=5&css=redirectUrl=:140 " and "error fetching geolocation data, weblead?bgc=%23ffffff&font=arial&bc=%23a79696&iframeHeight=385&webFormId=4&css=redirectUrl=:143" And I someti
  9. I have found out what the problem is. I am using localized version (russian), and there was the problem in viewing date-type with date-picker plugin. I set English version, now I have not this problem. Thank you!
  10. I have created new field in module "Contacts" by X2Studio to save clients birthdays. I selected type "date" for new field. But now I have 2 problem 1. I can't chose date before 2010 year 2. I try to save date in new field, but it does not be saved. And if I save date directly in new field of SQL-base I will get the date in my CRM And I have to have date field, because I going to import birthdays from another CRM
  11. Thank you for help! I could install with 5.6 PHP, there weren't any problem! The problem was php 7...
  12. I will try. But is there another way? Because there are some applications on hosting, which require php 7.4
  13. Hello! Help me please, when I was installing X2CRM to my hosting I got error: Installing X2CRM Completed: set up core database structure Completed: set up role-based access control (RBAC) permissions system Completed: insert time zone data Error installing module "users". SQL statement "ALTER TABLE `x2_calendar_permissions` ADD CONSTRAI..." failed;HY000,1005,Can't create table `kn_lgs_x2crm`.`x2_calendar_permissions` (errno: 150 "Foreign key constraint is incorrectly formed") My sourse: web-hosting (CPanel 98.0, Apache 2.4.51, php 7.4, 10.3.31-MariaDB)
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