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X2Clifton last won the day on March 13 2020

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About X2Clifton

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  1. Hi DonnaParrish, I've tested and confirmed this problem, and will let you know when a fix is available!
  2. Hi Success, As of now it's not possible to use a link that redirects directly to the record within the application. However if they just need other details about the record, they can use the API. If they are a user and have their API key (if they don't only an admin user can give it to them by going to Users > *Select User* > Update User and copy their API Key), they can go to a link like this: http://www.domain.com/index.php/api2/Contacts/by:phone=1234567890.json This searches the contacts module for a record with the "phone" field value "1234567890" and returns a JSON string of the
  3. Hi gfl, Just to make sure I'm understanding correctly, are you asking if there's a way within the app to calculate these time differences? Or are you wanting to know how to take their epoch times from the database and calculate the minutes between the two?
  4. Hi Success, From our wiki page on our API (http://wiki.x2crm.com/wiki/REST_API_Reference), this the explanation behind that error code: Unprocessable entity. This always indicates a data validation error when attempting to set fields of and save an active record model. The client is expected to resolve these issues and resubmit the data with all of the fields formatted in such a way that it is acceptable. It seems that one or more of the fields you have for the record you are trying to create has data that is not formatted as expected. I would take a look at any custom fields in the admin
  5. Hi DonnaParrish, Unfortunately as of now there is not an option to have the line item name to be expanded in the quotes' current state. However I understand this might be something more users may find useful; and I will note this for consideration when we begin work on a new release!
  6. Hi eugeneb, Unfortunately there is no way to rollback the version of X2 from within the app itself. The backup would be the only option in terms of data recovery.
  7. Hi eugeneb, Sadly if that is the case, and the backup is stored only on the server, then there is no option to get the backup from the front-end. And since you previously noted that you do not have FTP/SFTP or SSH access to your server, then getting the backup directly from the host seems to be the only option.
  8. Hi eugeneb, Who is your web host? Do you have FTP and/or SSH access to your web server?
  9. Hi eugeneb, Assuming you backed up your data from the upgrade screen itself, you can use your site URL, navigate to the admin panel and add 'backup?download=1' to the end. This is a hard link to your database backup and will download it to your computer. So an example would be: /index.php/admin/backup?download=1. Please let me know if you need any clarification/further help!
  10. Hi chrismikedaniel, What version of X2 do you happen to be using at the moment?
  11. Hey TechBySteve, No worries! If I'm understanding your application setup correctly, you just want to pull the router name into your Connectivity email template (and I'm assuming that is in a different field than the default name field); similar to before you'll need a Lookup from Connectivity into Routers. The lookup field type already uses the nameId of the model you're trying to pull from, so if you have a Lookup field into Routers from Connectivity (which I'm assuming is the primary and/or secondary router fields), you just need to use the field name for that lookup field with the "." sep
  12. Hi TechBySteve, For #1, I just meant that if you have the field c_test, let's say, in Routers that uses the value from c_blah in Connectivity, the only way you can change the value of c_test is to update the value of c_blah. You can't update c_test directly. For #2, One way I can think of is if you have access to your site files, then in the Connectivity model you can add an "afterSave" function that looks up all of the Router records that have said Connectivity record as it's lookup. Then set the field value and save each model to not worry about having to view the record for it to update
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